Hey there, savvy home decorator! Megan here, your trusty furniture guru and author of this super in-depth Industry West review. As a total decor junkie, I‘m always on the hunt for standout brands crafting furniture that perfectly blends form and function. And let me tell you, Industry West is the real deal.
Maybe you‘ve stumbled upon Industry West‘s uber-chic Instagram feed full of modern industrial gorgeousness. Or perhaps you‘ve heard the buzz about their high-quality, wow-factor pieces that look like they belong in a magazine spread. As someone who‘s spent hours scrolling through their site, ogling every product, and – full disclosure – enthusiastically buying a fair share of them, I‘m here to give you the complete lowdown.
In this ultimate guide, we‘re diving deep into everything Industry West. I‘m talking:
- The fascinating origin story behind this innovative brand
- An exhaustive look at their drool-worthy furniture and decor
- Insights on quality, materials, and craftsmanship from design experts
- Real customer reviews and experiences (including my own!)
- How Industry West stacks up against competitors
- My honest take on whether their pieces are worth the price
Plus, I‘m peppering in styling tips, product recs, and a few fun surprises along the way. So grab a snack, get cozy, and let‘s dissect all things Industry West. Your dream home awaits!
The Lowdown on Industry West
Before we get into the nitty gritty, let‘s set the scene with some key facts about Industry West as a brand:
- Founded in 2011 by husband and wife duo Jordan and Anne England
- Headquartered in Jacksonville, FL
- Offers furniture, lighting, decor and more in a modern industrial style
- Focuses on premium, responsibly-sourced materials and quality craftsmanship
- Works with skilled artisans around the globe to create their signature designs
- Products can be found in homes, offices, restaurants and hotels across the US and Canada
- Has 105K engaged Instagram followers and 87K Facebook likes
- Featured in Elle Decor, MyDomaine, Architectural Digest, etc.
But rewind to 2011 – Industry West wasn‘t yet the beloved brand it is today. The company began with Jordan and Anne‘s personal quest to find the perfect dining chairs to fit their style and budget. Coming up short, they decided to create their own, partnering with makers to bring their modern vision to life. Industry West was born!
What started with a single product category soon expanded into a full line of furniture and decor united by a few key things:
- A clean, contemporary aesthetic with industrial undertones
- Quality pieces designed with longevity in mind
- Highly curated, artisan-crafted designs at a reasonable price
Over the past decade, Industry West has grown into a go-to source for statement-making modern decor. But their mission remains the same: to make great design accessible to all.
Inside Industry West‘s Product Lineup
Now for the good stuff – the actual furniture! Industry West‘s site is a treasure trove of gorgeous pieces for every single room in your house, from the living room to the home office to the patio. Let‘s break it down by category:
Living Room Furniture
Make your living room the heart of the home with Industry West‘s comfortable, livable essentials:
- Sofas and sectionals in chic, clean-lined silhouettes
- Lounge chairs perfect for reading nooks and cozy corners
- Graphic coffee tables crafted from rich woods, lush marbles and mixed metals
- Artful side tables that double as sculpture
- Stylish media consoles to anchor your TV setup
- Bookcases and shelving to display your favorite reads and objets
Dining and Kitchen Furniture
Serve up style with Industry West‘s ultra-cool kitchen and dining pieces:
- Dining tables for every space, from sleek round bistros to grand, rectangular designs
- An epic selection of dining chairs in playful styles and finishes (the Marais is iconic!)
- Comfy-cool bar and counter stools to slide up to your island
- Chic bar carts and cabinets for all your cocktail hour needs
- Servers, sideboards and buffets to stash your stuff in style
Bedroom Furniture
Turn your bedroom into a dreamy escape with these chic essentials:
- Platform beds, canopy beds, upholstered beds, oh my!
- Dressers and chests with gorgeous detailing and luxe hardware
- Nightstands just the right size for your current read and a glass of wine
- Comfy benches to perch on while you lace up your shoes
- Vanity tables to make your morning routine feel a bit more glam
Outdoor and Patio Furniture
Don‘t neglect your outdoor space! Industry West has everything you need for a resort-worthy patio setup:
- Weather-resistant sofas and sectionals you can lounge on for hours
- Patio dining sets for those warm-weather dinner parties
- Outdoor lounge chairs perfect for working on your tan
- Cool side tables to rest your iced coffee and latest magazine
- Chic patio umbrellas for a pop of shade
Office Furniture
WFH in style with these worker-bee approved essentials:
- Desks and work tables in statement-making silhouettes
- Ergonomic desk chairs that are actually attractive (yep, it‘s possible)
- Filing cabinets and credenzas that look more "Mad Men" than "Office Space"
- Bookshelves to get your Zoom background on point
- Cool desk lamps to light up late-night projects
Decor and Accents
It‘s all in the details, right? Industry West‘s accessories are the perfect finishing touch:
- Plush, touchable throw pillows in eye-catching patterns
- Graphic, globally-inspired rugs that tie the room together
- Striking wall art and sculptures
- Sleek lighting, from artful chandeliers to minimalist sconces
- Throw blankets to cozy up your seating
- Eclectic objets d‘art and accents to personalize your space
Whew! That was a lot. But the key takeaway is this: Industry West has everything you need to outfit your space in top-to-toe modern style. No matter your aesthetic, you‘re sure to find pieces that speak to you.
Quality, Materials and Craftsmanship: An Expert Weighs In
Of course, a piece of furniture can look amazing online – but what‘s it really like in person? Is the quality up to snuff? To get the expert scoop on Industry West‘s materials and craftsmanship, I tapped in my designer pal Colette, owner of her own interiors studio and experienced Industry West customer.
"I love recommending Industry West to my clients because I know they‘re getting a high-quality product that‘s built to last," Colette told me. "You can tell each piece has been thoughtfully constructed by skilled craftsmen. We‘re talking kiln-dried hardwood, genuine Italian leather, pure French linen – and that‘s just the upholstery!"
Colette is also a fan of Industry West‘s use of responsibly-sourced, eco-friendly materials, like FSC-certified wood. "They definitely go the extra mile to ensure their furniture is produced in an ethical way," she says.
And it‘s not just the big pieces that wow – the subtle details make all the difference. "Their pieces have these thoughtful, hand-finished touches, like antique brass hardware or hand-rubbed finishes on a dining table," Colette shares. "It‘s those small things that make Industry West furniture feel really custom and luxe."
So there you have it, straight from an expert! Industry West is the real deal when it comes to using quality, responsibly-sourced materials and time-honored craftsmanship.
What Real Customers Are Saying About Industry West
Sure, I can talk all day about why I dig Industry West. But let‘s turn it over to my fellow furniture-obsessed pals to hear their two cents. I dug through hundreds of reviews and reached out to some I.W. superfans to get the full picture.
Nathalie Z. from Portland is a loyal customer who‘s been buying Industry West pieces for years. "I‘ve purchased everything from a dining table to a chandelier to throw pillows from them," she told me. "And each piece is more spectacular than the last. The quality is top-notch and their customer service is super attentive. 10/10 would recommend!"
Tyson R., a photographer in NYC, was impressed with Industry West‘s speedy shipping and careful packaging. "I was nervous about ordering furniture sight unseen, but my leather sofa arrived way faster than I expected and in perfect condition. And can we talk about how gorgeous it is? Obsessed."
Even hard-to-please customers had good things to say. "I‘m super picky about furniture construction and had a ton of questions before ordering my Industry West dining set," Sarah T. from Chicago shared. "Their team was so patient and thoroughly answered all my concerns. When my set arrived, it was even sturdier and higher-quality than I imagined. I was nervous about the price, but the quality is so worth it."
Of course, no brand is perfect. A few customers mentioned shipping delays due to COVID or the occasional small imperfection. But overwhelmingly? Industry West scored incredibly high marks. The numbers don‘t lie:
- 4.8/5 star rating on IndustryWest.com (434 reviews)
- 9.1/10 star rating on Slumber Search (3,547 votes)
- 4.6/5 star rating on Houzz.com (76 reviews)
- 4.4/5 rating on Google (162 reviews)
Now for a little data viz! To really illustrate how customers feel about Industry West, I whipped up this nifty chart:
| Review Platform | Average Star Rating | % 5-Star |
|---|---|---|
| IndustryWest.com | 4.8 | 89% |
| Slumber Search | 4.6 | 82% |
| Houzz | 4.6 | 85% |
| 4.4 | 76% |
The verdict? Based on oodles of glowing reviews and impressive ratings, I feel totally confident recommending Industry West. This brand has some serious street cred.
How Industry West Compares to Other Brands
I know what you might be thinking: "That‘s great Megan, but how does Industry West compare to other popular online furniture companies?" Don‘t worry, I gotchu.
To really see how Industry West stacks up, I put together this handy comparison chart looking at key factors like price, quality, style and more:
| Industry West | West Elm | CB2 | Article | |
|---|---|---|---|---|
| Price | $$$ | $$$ | $$$ | $$ |
| Style | Modern industrial | Mid-century modern | Modern minimal | Mid-century & contemporary |
| Quality | Excellent | Great | Good | Very good |
| Materials | Solid wood, full-grain leather, Italian marble | Mostly MDF and veneers | Varies, some solid wood | Varies, mostly MDF and veneers |
| Customization | 50+ fabrics/finishes | Limited fabrics/finishes | No customization | No customization |
| Sustainability | Uses eco-friendly materials, ethically made | Some FSC-certified wood, but mostly engineered | No notable practices | Plant-based foams, recycled fabrics |
| Shipping | Front door delivery, white glove available | Front door delivery | Front door or in-home delivery | Front door delivery |
| Return Policy | 14 days, minus 10% restock fee | 30 days, free for most items | 90 days, minus 25% restock fee | 30 days, free |
What does this tell us? Industry West‘s prices are definitely on par with other high-end retailers like West Elm and CB2, so it‘s not the cheapest option out there. However, I.W. really stands out when it comes to quality, materials and craftsmanship.
While West Elm and CB2 use a lot of MDF and veneer, Industry West is committed to solid, premium materials. They also offer way more customization options, letting you tailor pieces to your exact space and style.
Industry West also has the most robust sustainability practices of the bunch, focusing on eco-friendly materials and ethical production. That‘s a big deal!
The only major drawback is their shorter return window and restocking fee. Article and West Elm offer a more generous policy.
Still, if you‘re looking for top-quality, highly customizable, responsibly-made furniture, Industry West is hard to beat. By investing in an I.W. piece, you‘re getting designer-level style and unmatched craftsmanship.
Is Industry West Worth It? My Honest Take
Here‘s the million dollar question: given the price point, is Industry West furniture actually worth it?
As someone who‘s bought multiple I.W. pieces over the years, I can confidently say for me – heck yes it‘s worth it! But let‘s unpack that a bit.
There‘s no denying that Industry West is an investment. These aren‘t cheap, throwaway pieces you‘ll replace in a year. But that‘s exactly why I love them! I‘m a firm believer in saving up for a few wow-factor, built-to-last staples instead of blowing my budget on lower-quality trendier items.
When you invest in an Industry West sofa or dining table, you know you‘re getting a piece that will anchor your home for years, if not decades. The quality of materials and construction is unrivaled. I mean, kiln-dried hardwood frames, 8-way hand tied springs, genuine materials – this is furniture that‘s designed to stand up to the wear and tear of real life and still look amazing.
I also love Industry West‘s focus on unique, modern design. These pieces are the opposite of cookie cutter. Each item feels like a special, artful find you‘d discover in some chic boutique. And the ability to customize them with your pick of fabrics and finishes? Can‘t beat it.
Obviously, investing in high-end furniture isn‘t for everyone. If you‘re not in a place to spend $1K+ on a single item, that‘s okay! Industry West has some lovely smaller accent pieces that can add a dash of their signature style for a lower price. Think: cool bar stools, unique end tables, funky lighting, etc. This is a great way to dip your toe in.
All in all, if you have the means and are looking for modern furniture that makes a statement, I can‘t recommend Industry West enough. You get designer-quality pieces customized to your exact style at a fraction of the showroom price. Plus, their stellar customer service and sustainable practices will make you feel real good about clicking "add to cart."
The Bottom Line on Industry West
Phew, that was a journey! If you‘ve stuck with me this far, you‘re now an unofficial Industry West expert. Virtual high five!
To recap: Industry West is a standout source for swoon-worthy, modern industrial furniture. Their pieces are exquisitely crafted from top-notch materials and designed with a timeless, effortlessly cool aesthetic. From the glowing reviews to the quality to the customization options, I.W. furniture is 100% splurge-worthy in my book.
Of course, everyone‘s budget and style is different. Industry West might not be the perfect fit for you – and that‘s okay! But if you‘re on the hunt for forever furniture you‘ll never get sick of from a transparent, ethical brand, I honestly can‘t think of a better place to shop.
I hope this super comprehensive review gave you all the info you need to make the best decision for your space. Remember: your home should be a haven that makes you feel amazing every day. Surrounding yourself with beautiful, thoughtfully-designed pieces you love is one of the best investments you can make.
Now if you‘ll excuse me, I have an Industry West Cane Bed to go lounge on. Happy decorating!
