Have you been hearing a lot of buzz about JustFab lately? This popular online shoe retailer has made waves with their VIP membership model and partnerships with high-profile celebrities. As someone who‘s always on the hunt for cute and affordable footwear, I decided to do some digging to see what JustFab is all about. Is the hype justified or too good to be true?
In this super in-depth JustFab review, I‘m sharing everything you need to know before signing up. I‘ll cover how the membership works, review some of their most popular styles, compare them to competitors, reveal what real customers think, and more. By the end, you‘ll have all the info to decide if JustFab is right for you. Let‘s jump in!
What Is JustFab?
First, let‘s start with some background on the company. JustFab was founded back in 2010 by Don Ressler and Adam Goldenberg. Their goal was to create an online "premier fashion club" that made it easy and affordable for women to shop for trendy shoes.
Over the last decade, JustFab has grown tremendously. They now have over 2.1 million VIP members and have expanded into 12 countries around the world. In 2013, they even launched their own reality TV show on the Style Network that gave a behind-the-scenes look at the brand.
One of the keys to JustFab‘s success has been smart partnerships with influential celebrities and personalities. Early on, they brought on Kimora Lee Simmons as president and creative director. More recently, they‘ve teamed up with the likes of Ayesha Curry, Demi Lovato, and Kelly Rowland. This star power has helped drive a lot of buzz and interest in the brand, especially on social media where they have over 800K followers on Instagram alone.
How Does JustFab Work?
Now that you know a bit about the company, let‘s get into the nuts and bolts of how JustFab actually works. The first thing to know is that they operate on a VIP membership model. Here‘s a quick step-by-step breakdown:
- Take a short style quiz so JustFab can learn your taste
- Browse your personalized boutique of shoe recommendations
- Make a purchase (or not) between the 1st-5th of each month
- Skip the month or get charged $49.95 in store credit
- Enjoy your new shoes at a 30%+ discount as a VIP
As a VIP member, you‘ll get access to exclusive pricing on JustFab‘s entire shoe collection. We‘re talking discounts of 30-70% off, with most pairs falling in the $19.95 to $49.95 range. Considering many of the boots and heels retail for $60-100+, the savings can really add up.
The key thing to be aware of is that JustFab will charge you $49.95 each month on the 6th if you don‘t either make a purchase OR skip that month between the 1st and 5th. You can avoid any charge by simply logging in and selecting "Skip The Month." If you do get charged, that $49.95 will be credited to your account to use on a future purchase.
One nice perk is that there‘s no commitment and you can cancel your JustFab membership at any time. Some other important things to know:
- Shipping is free in the US on $49+ orders
- New VIP members get a BOGO deal on their first order
- You can shop member prices without a commitment
- JustFab has a pretty generous 60-day return/exchange policy
Overall, the JustFab membership model is designed to give you a personalized shopping experience and access to steep discounts ONLY if you stay on top of your account. Now, let‘s take a closer look at what they actually sell!
JustFab Shoe Review: Best-Selling Styles
JustFab adds hundreds of new styles each month, so there‘s always a ton of variety in boots, sneakers, sandals, flats, and more. Most pairs have that trendy yet approachable vibe that‘s perfect for someone who wants to stay on-trend without going too over-the-top. In other words, lots of crowd-pleasers!
Since I haven‘t been able to try on JustFab shoes for myself yet, I scoured tons of reviews to find some of the most raved-about styles. Here are four pairs that customers consistently love:
Ayden Chunky Block Heeled Boot
These knee-high boots give me major 90s vibes with the chunky block heel and faux-leather finish. Reviewers rave about how easy they are to walk in thanks to the bouncy foam insole and ankle support. They come in regular and wide calf sizing which is great for inclusivity. Dress them up with a skirt or down with jeans. At a $98 retail price, VIP members can score them for just $29.95.
Sofia Lace-Up Oxford
Love menswear-inspired shoes? The Sofia oxfords put a cool yet sophisticated spin on the classic silhouette with their shiny faux patent leather finish and chunky laces. Customers gush about how well-made and comfy they are to walk around in all day long. Such a chic pick for the office or weekends! VIPs pay only $40 instead of the regular $67 price.
Hanna Transparent Heeled Sandal
Wow, the Hanna sandal is a real statement-maker. It features clear plastic straps and a see-through block heel that elongates your leg like magic. Despite looking a bit intimidating, tons of reviewers were pleasantly surprised by how comfortable these are to wear for long periods. If you want to add a trendy touch to any outfit, these beauties are it. Members can snag them for about $20 off retail.
Amanda Pointed Toe Flat
Need new everyday flats? Look no further than Amanda. These versatile pointed toe flats come in a rainbow of color options and cute finishes like faux suede and snakeskin. Wearers love that they feel well-cushioned and fit true to size. Dress them up or down-they go with everything! At a VIP price of $25, they‘re a total steal compared to similar styles.
Remember, these are just a small sampling of JustFab‘s huge collection. I‘m seriously impressed by the on-trend variety and accessible price points. Their shoes look far more expensive than they actually are! Of course, I can‘t personally vouch for quality or comfort just yet.
JustFab vs. ShoeDazzle: How They Compare
Chances are if you‘ve looked into JustFab, you‘ve also come across rival shoe club ShoeDazzle. On the surface, they seem virtually identical-personalized shoe shopping, monthly subscription model, celebrity endorsements, etc. So what (if any) are the differences?
Honestly, not many. ShoeDazzle is owned by the same parent company as JustFab and has very similar pricing, policies, and even shoe styles. The main difference is that ShoeDazzle was founded a year earlier in 2009 by Kim Kardashian and merged with JustFab in 2013.
I‘d say ShoeDazzle leans a bit edgier and trendier in terms of aesthetics. You‘ll find bolder, more avant-garde designs compared to JustFab‘s more classic, laid-back vibe. ShoeDazzle also offers more clothing and accessories to complete your outfits.
At the end of the day, both are great options if you want to build out a stylish shoe wardrobe on a budget. I‘d recommend looking at each site‘s "New Arrivals" to see which one jives more with your personal style. Then just stay on top of your membership to avoid unwanted charges. Easy!
What Do JustFab Customer Reviews Say?
For a massively popular brand like JustFab, you better believe there are TONS of reviews out there. To give you a balanced look, I‘m sharing both the good and the not-so-good.
Let‘s start with the positives. Across hundreds of reviews, JustFab customers rave about the:
- Huge selection of on-trend, eye-catching shoes
- Excellent value for the price as a VIP
- Comfort of popular styles like booties and flats
- Personalized shopping experience and recommendations
- Ease of making returns or exchanges
In terms of cons, the most common complaints are:
- Unexpected charges or confusion around the subscription
- Slow shipping times of 2 weeks or more
- Some issues with quality and fit
- Frustrating customer service experiences
The good news is that JustFab‘s customer service team is very active in responding to complaints. They have an A+ BBB rating and seem committed to making things right when they do mess up. Many shoppers also mentioned signing up through a deal site like Groupon, which can lead to even more confusion around terms.
My take? Go in educated about how the membership works and be vigilant about logging in each month. Don‘t expect the same quality as a $300 pair of boots. Embrace the thrill of the deal and be willing to make returns if needed. With realistic expectations, JustFab can be a super fun way to treat yourself to new shoes on the regular.
JustFab Promo Codes and Deals
Speaking of deals, there are lots of ways to save on your first (and future) JustFab purchases. Obviously, the biggest one is that new VIP members get their first pair at a major 70% discount. We‘re talking boots and heels for as low as $20!
I‘ve also seen them run sales around big holidays like Black Friday, Labor Day, and Memorial Day. You can sometimes stack promo codes on top of sale prices, so it‘s definitely worth keeping an eye out if there‘s a specific pair you‘ve got your eye on.
Following JustFab on social or signing up for emails is a great way to stay in the loop on new releases and deals. I‘d also recommend checking deal sites like Groupon or RetailMeNot for additional promo codes before making a purchase. A little sleuthing can save you major bucks.
Frequently Asked Questions About JustFab
To wrap things up, I thought it would be helpful to cover some of the most common questions I see about JustFab:
Is JustFab legit?
Yes, JustFab is a legitimate company that has been in business for over a decade. While they have had some complaints about billing practices, they are an accredited business with the BBB.
How do I cancel my JustFab membership?
Email customercare@justfab.com at any time or call 1 (866) 337-0906 Monday-Friday from 7am-5pm PT. Some customers report long wait times on the phone, so email may be your best bet.
Does JustFab offer returns?
JustFab accepts returns within 60 days of purchase for a full refund to the original payment method or store credit. Exchanges can be processed for free. A pre-paid return label is included with every order.
Where is JustFab located?
JustFab is headquartered in El Segundo, California. They have additional offices in the UK, Germany, Spain, France and the Netherlands to support their international sites.
Are JustFab shoes good quality?
In general, JustFab shoes are on par with what you would expect for the price point. Materials are usually man-made and construction is mass-produced. Many customers find them to be comfortable and hold up well, but some have had issues.
Final Thoughts: Is JustFab Worth It?
Phew, you made it to the end of this epic JustFab review! I tried to cover all the bases, but the final verdict is up to you. Here‘s my take:
JustFab is a fantastic option if you love staying on top of shoe trends without breaking the bank. As long as you go in with clear eyes about the VIP membership model and don‘t expect Louboutin-level quality, you can potentially score some amazing deals on fun, fashionable footwear to put some pep in your step. The huge variety and personalized recommendations make shoe shopping super easy.
With any subscription service, you just need to be mindful about reading the fine print and knowing yourself. If you‘re the forgetful type that would get too overwhelmed to log in each month, JustFab might be more hassle than it‘s worth. And if you‘re a die-hard shoe snob that only wears ultra-premium materials, you‘ll likely be disappointed.
I hope seeing some real customer feedback, price comparisons and diving deep into how it all works has helped you make a more confident decision about whether to sign up. JustFab can be an incredibly fun and rewarding way to treat yourself to new shoes on the regular. But don‘t just take my word for it-take the style quiz and see what you think!
Have any other questions I didn‘t address? Leave ‘em in the comments below and I‘ll do my best to help you out. Here‘s to happy shoe shopping!
