Are you a fashionista on a budget? If you have champagne taste but a beer budget, The Luxury Closet may be your new go-to site for scoring deals on high-end designer goods. This popular Dubai-based online boutique sells authentic, pre-owned luxury clothing, shoes, bags, jewelry, watches and accessories at deep discounts.
Savvy shoppers can find pieces from top designer brands like Louis Vuitton, Chanel, Gucci, Prada, Hermès and more for a fraction of the retail price. The Luxury Closet has built a cult following of over 135K on Instagram and has been featured in major fashion magazines like Elle, Harper‘s Bazaar and Cosmopolitan.
But is The Luxury Closet too good to be true? Can you really snag genuine luxury goods in gently used condition at up to 70% off? I‘m sharing my honest thoughts in this detailed The Luxury Closet review. Read on for the full scoop on brands, product selection, customer reviews, shipping policies and more to decide if this resale site is right for you.
What is The Luxury Closet?
Founded in 2011 by entrepreneur Kunal Kapoor, The Luxury Closet has grown into the leading online luxury resale marketplace in the Middle East. Based in Dubai, the site now ships authentic, pre-loved designer fashion to customers worldwide.
The Luxury Closet hand-picks high-quality designer consignment pieces to sell from individual sellers. The company authenticates each item to ensure it is the real deal before listing it on the site. Shoppers can browse thousands of unique luxury pieces at significant discounts.
In addition to women‘s and men‘s collections, The Luxury Closet also offers bags, jewelry, watches and accessories from over 500 designer brands. The company stands behind its products with a money-back authenticity guarantee. If you receive an inauthentic item, you‘ll get a full refund.
With a focus on sustainability and accessible luxury, The Luxury Closet aims to change the way people shop for high-end fashion. By giving designer pieces a second life, the company offers a more affordable and eco-friendly alternative to buying new.
How Does The Luxury Closet Work?
The Luxury Closet makes it easy to shop for pre-owned luxury online. Here‘s how it works for buyers:
Buyers
- Browse the site by designer, category, size, price, condition and more to find your perfect piece
- Each listing includes multiple photos, detailed product info and condition notes
- Place an offer on an item or buy it outright at the list price
- Enjoy free shipping anywhere in the world
- Authenticate your purchase with the 100% money-back guarantee
The Luxury Closet offers a few perks that set it apart from other luxury resale sites. For one, you can make an offer on an item to negotiate a lower price. There‘s no guarantee your offer will be accepted, but it‘s a nice option to have for more expensive pieces.
Another plus is the flexible payment options. In addition to paying in full upfront by credit card, debit card, PayPal or bank transfer, you can also choose to pay in installments. Select Tabby at checkout to split your total into 4 equal payments with zero interest. This is a great way to make a significant purchase more manageable.
For sellers, the process is fairly seamless:
Sellers
- Submit photos and details of the items you want to sell
- Receive a free valuation from The Luxury Closet‘s experts
- If you accept the quote, schedule a free pickup or drop off your items
- Once they are authenticated and listed on the site, sit back and get paid
The Luxury Closet operates on a consignment model, so you‘ll earn up to 80% commission when your item sells. However, the company will handle the entire process from authentication to product photography to fulfillment for you. It‘s an easy way to cash in on luxury items you no longer use.
The Luxury Closet Products
The Luxury Closet offers an incredible selection of women‘s and men‘s designer goods across all categories. You‘ll find both classic and trendy luxury items from the biggest names in fashion, often at 50-70% off retail prices.
In the women‘s department, expect a curated collection of clothing, bags, shoes, jewelry, watches, sunglasses and accessories. Covetable brands include Chanel, Louis Vuitton, Hermès, Dior, Gucci, Prada, Celine, Cartier, Rolex and more.
I was impressed by the bag selection, with iconic styles like the Hermès Birkin and Kelly, the Chanel Classic Flap and Boy Bag, and the Louis Vuitton Neverfull tote up for grabs. You can also find more affordable contemporary designers like Tory Burch, Longchamp and Michael Kors.
The fine jewelry and watch offerings are equally stunning, with dazzling diamond rings and rare timepieces from the likes of Cartier, Rolex, Van Cleef & Arpels, Chopard and Piaget. These investment pieces are available at substantial savings off the original prices.
On the men‘s side, The Luxury Closet stocks a solid range of designer suits, dress shirts, casual wear, shoes, bags, accessories and watches. Brands run the gamut from classic Ralph Lauren, Brioni and Ermenegildo Zegna to trendy Off-White, Balenciaga and Yeezy.
I was particularly drawn to the prestigious watch brands, which include Rolex, Omega, IWC, Hublot, Panerai and Audemars Piguet. You can find highly coveted pre-owned models like the Rolex Submariner and Daytona at thousands less than retail.
With so many unique luxury items, The Luxury Closet really is a treasure trove for fashion lovers. The product catalog is constantly updating, so you never know what designer gems you may come across.
What‘s great is that the site clearly lists the condition for each item, from "New with tags" to "Fair." It also highlights any imperfections and signs of wear, so you can shop secondhand with confidence.
Some standout items I spotted include:
Women‘s
Chanel Medium Classic Flap Bag in black caviar leather with gold hardware, excellent condition, $4,540 (46% off retail)
Hermès Birkin 30cm handbag in Rouge Casaque Togo leather with gold hardware, pristine condition, $17,820 (20% off retail)
Cartier Panthere de Cartier 22mm 18K yellow gold watch with two rows of diamonds, very good condition, $14,430 (37% off retail)
Louis Vuitton Monogram Canvas Neverfull MM tote bag, fair condition, $735 (55% off retail)
Men‘s
Rolex Cosmograph Daytona 40mm stainless steel and yellow gold watch, excellent condition, $24,150 (12% off retail)
Ermenegildo Zegna XXXL navy wool suit, new with tags, $840 (59% off retail)
Off-White Arrows Carryall Tote Bag in black fabric, very good condition, $585 (57% off retail)
Gucci Ace low-top sneakers with signature web detail, excellent condition, $360 (50% off retail)
As you can see, even the more worn items still look great and can be scored at an incredible value. With prices this good, designer pieces that were once out of reach are suddenly attainable.
Is The Luxury Closet Legit?
Unlike some other luxury resale sites, The Luxury Closet has a rigorous authentication process to ensure every item sold is the real deal. The company‘s in-house experts carefully inspect and certify the authenticity of each piece before listing it online.
The Luxury Closet guarantees that all items are 100% authentic and as described. In the rare case that you receive a fake, you can return it for a full refund within 3 days. This authenticity promise provides much-needed peace of mind when shopping secondhand online.
Having extensively browsed The Luxury Closet myself, I believe the products are indeed genuine and accurately represented. The detailed descriptions and condition notes appear consistent with the photos. Many items still have original tags, boxes and dust bags, which also points to their authenticity.
That said, some customers have reported receiving items not as described. Others have questioned the authenticity of a few pieces. While no resale site is immune to fakes slipping through on occasion, The Luxury Closet seems to do a good job vetting products overall.
Based on my research and the company‘s money-back guarantee, I would feel confident shopping on The Luxury Closet. Of course, it‘s always wise to examine photos closely, read the fine print, and trust your gut. But the site has numerous measures in place to protect buyers, which is reassuring.
In terms of the discounts, they are indeed significant. Many items are marked 50-70% off retail, with an average savings of 62% off across the site. You‘ll see the biggest price cuts on pieces in fair condition as well as brands that have lower resale value in general.
For ultra-coveted brands like Hermès and Chanel in excellent or pristine condition, the discounts may be more modest but still substantial. These items tend to hold their value incredibly well on the resale market, so scoring one at any price reduction is a win.
Overall, The Luxury Closet seems to offer authentic luxury goods at competitive secondhand prices. While no site is perfect, the company appears to be a legitimate source for finding designer deals.
The Luxury Closet Reviews
The Luxury Closet has earned rave reviews from many satisfied shoppers, with an average rating of 4.7 out of 5 stars on Trustpilot. Customers praise the wide selection of products, significant discounts, fast shipping and easy buying process.
One woman shared that she snagged a stunning Saint Laurent bag for less than half the original price and was thrilled with its pristine condition. Another scored a pair of Manolo Blahnik heels she had been lusting after forever at an unbelievable price.
Sellers also report positive experiences consigning their luxury items through the site. They appreciate the hassle-free process, quick payouts and higher commissions compared to traditional consignment shops. One notes that her items sold faster on The Luxury Closet than other resale sites.
However, not everyone has been happy with their experience. Some customers complain about the long shipping times, with a few international orders taking over a month to arrive. Others were disappointed that their lowball offers on items were rejected without a counteroffer from the seller.
The most concerning reviews allege that a few products were not authentic or as described, with one customer claiming they received a badly damaged handbag. Thankfully, these complaints seem to be the rare exception rather than the norm.
It‘s important to note that shipping designer goods around the world can take time and may be subject to customs delays. Duties and taxes are also the responsibility of the buyer, which can add to the total cost. Keep these factors in mind when ordering from The Luxury Closet.
As for authenticity and condition issues, it appears The Luxury Closet works to make things right when the occasional mistake happens. Several customers updated their initial negative reviews to share that they received a refund or replacement after contacting customer service about their order.
Based on the sheer volume of glowing reviews and absence of any major red flags, I believe The Luxury Closet is a generally reliable source for buying authentic luxury goods online. No company is perfect, but they seem committed to customer satisfaction and honoring their money-back guarantee.
Of course, you should always do your due diligence before making a big purchase. Read the item description carefully, zoom in on photos, and don‘t hesitate to reach out to customer service with any questions. If an item seems suspicious or too good to be true, trust your instincts.
I hope this balanced look at customer reviews helps you decide if The Luxury Closet is right for you. While experiences can vary, the vast majority of shoppers have only good things to say about scoring their favorite designer finds on the site.
Bottom Line: Is The Luxury Closet Worth It?
After carefully evaluating The Luxury Closet, I believe the site is absolutely worth checking out for anyone who loves luxury fashion. With thousands of authentic designer pieces at deep discounts, it‘s a smart way to indulge your champagne taste on a beer budget.
The Luxury Closet impressed me with its vast selection from the best luxury brands in the world. It really does feel like an exclusive online boutique where you can discover amazing secondhand finds. Many items are in excellent or pristine condition, so you‘ll hardly know the difference from new.
I love that the detailed descriptions and photos give you a clear picture of what to expect before buying. The Luxury Closet goes the extra mile to note any signs of wear and tear, so there shouldn‘t be any surprises when your order arrives.
The potential savings are significant, with coveted pieces often marked 50-70% off retail prices. These discounts can make investment items from Chanel, Louis Vuitton, Cartier and other top designers much more attainable. It‘s also an eco-friendly way to shop luxury.
While the shipping times can be longer than ordering new and you‘ll still have to cover any duties, the substantial savings can make the wait and extra fees worthwhile for a special piece. Most orders arrive safely and as described based on customer reviews.
The Luxury Closet also offers some nice perks like the option to make an offer, pay in installments, and earn credits for future purchases. The 100% authenticity guarantee and free returns within 3 days provide extra peace of mind as well.
Although the occasional item may slip through the cracks, The Luxury Closet seems to genuinely care about customer service and making things right. You can always reach out to their team with any concerns about your order.
All things considered, I wouldn‘t hesitate to shop on The Luxury Closet myself if I found a designer piece I loved at a great price. Deals this good on genuine luxury goods don‘t come around every day. I think it‘s absolutely worth a look for anyone who appreciates high-end fashion and a great bargain.
Of course, buying pre-owned designer items online is a personal choice that requires trusting your instincts and weighing the potential risks and rewards. No site is immune to the occasional mixup or bad apple. But The Luxury Closet has earned my stamp of approval as a reputable option overall.
Ultimately, if you‘re willing to do your due diligence as a shopper, be flexible on shipping times, and can spot a fake, The Luxury Closet can be a fashionista‘s dream come true. Here‘s to scoring your next amazing designer deal!
