Hey there! If you‘re considering buying office furniture from Madison Liquidators, you‘ve come to the right place. As a fashionista and bargain-hunter, I‘ve been shopping at this retailer for years. I‘m excited to share my honest take on everything Madison Liquidators has to offer, from its huge selection to its unbeatable prices.
In this comprehensive review, we‘ll cover:
- What is Madison Liquidators and how does it work?
- The types of office furniture you can find there
- How the prices compare to other retailers
- The ordering and installation process
- Product quality and customer service
- Real customer reviews and experiences
- Pros and cons of shopping at Madison Liquidators
- Tips for finding the best deals
I‘ll also sprinkle in some of my own personal anecdotes and insights as a longtime customer. So sit back, relax, and let‘s dive in!
What is Madison Liquidators?
First things first: what exactly is Madison Liquidators? In a nutshell, it‘s a retailer that specializes in new and pre-owned office furniture. It was founded in 2009 and has since grown into a go-to source for businesses looking to furnish their workspaces on a budget.
One of the key things to know about Madison Liquidators is how they‘re able to offer such low prices. Basically, they buy furniture in bulk from over-stocked suppliers, downsizing businesses, and company closures. Because they‘re buying large quantities at a steep discount, they can then turn around and sell it for way less than the retail price.
The company started in Madison, Wisconsin (hence the name) but they now ship furniture all over the US. They have a huge 100,000 sq ft showroom and warehouse where they store all their inventory. But don‘t worry if you‘re not in the Madison area – you can easily browse and buy online and have your furniture shipped right to your door.
Types of Office Furniture Available
Now that you know a little bit about the company, let‘s talk about the types of furniture you can actually buy there. The beauty of Madison Liquidators is that they have a HUGE selection that covers pretty much every category of office furniture you can think of.
Here‘s a quick overview of the main types of products they carry:
| Category | Examples |
|---|---|
| Desks | Writing desks, computer desks, executive desks, standing desks |
| Chairs | Task chairs, executive chairs, guest chairs, stools |
| Tables | Conference tables, training tables, folding tables, coffee tables |
| Storage | Filing cabinets, bookcases, storage cabinets, lockers |
| Workstations | Cubicles, benching systems, call center furniture |
| Reception | Reception desks, waiting room chairs, accent furniture |
| Accessories | Desk lamps, chair mats, monitor arms, keyboards trays |
Within each of these categories, you‘ll find both new and pre-owned options from all the top brands. We‘re talking Herman Miller, Steelcase, Knoll, Haworth, Hon, and more. So whether you‘re looking for a single task chair or you need to furnish an entire office, Madison Liquidators likely has what you need.
One of the things I love about shopping there is that the inventory is constantly changing. They‘re always getting new shipments in, so there‘s a good chance you‘ll find something different every time you visit the site. It‘s like a treasure hunt for office furniture!
Pricing
Of course, the biggest draw of shopping at Madison Liquidators is the pricing. It‘s honestly kind of shocking how much lower their prices are compared to buying new from the manufacturer or a traditional retailer.
To give you a sense, here are a few examples of deals I‘ve personally seen:
- A pre-owned Steelcase Leap Chair (retails for $1000+) for $399
- A new 6‘ folding table ($250+ at most stores) for $99
- A lightly-used 2-drawer lateral file cabinet ($400-$600 new) for $149
Basically, you can expect to pay anywhere from 20-80% off the original retail price, depending on the item and its condition. And that‘s just their everyday pricing – they also run sales and promotions all the time. It‘s not uncommon to see certain categories discounted by 30-40% or more.
Here‘s a breakdown of some of the typical discounts by furniture type:
| Furniture Type | Typical Discount |
|---|---|
| New desks | 20-40% off MSRP |
| Pre-owned desks | 50-80% off new price |
| New chairs | 25-50% off MSRP |
| Pre-owned chairs | 60-80% off new price |
| New tables | 20-40% off MSRP |
| Pre-owned tables | 40-70% off new price |
| New storage | 20-40% off MSRP |
| Pre-owned storage | 50-80% off new price |
One warning though: because the prices are so low and the inventory changes quickly, stuff definitely sells out fast. So if you see something you like, it‘s usually best to jump on it before someone else does!
Ordering and Installation
If you‘re planning on actually buying from Madison Liquidators, you‘re probably wondering about the process of ordering and getting your furniture delivered and installed. Here‘s how it typically works:
When you see an item you like on the website, you can either place your order online or call the sales team to do it over the phone. They‘ll ask for your shipping details and payment info. For larger orders, they may have one of the reps reach out to confirm everything before submitting it.
In terms of shipping, Madison Liquidators works with a bunch of different freight carriers to deliver around the country. The shipping cost depends on how big your order is and where you‘re located. But in my experience, it‘s generally pretty reasonable – I‘ve never felt like I was gouged on shipping.
They also offer an installation service for a fee. Basically, you can hire their team of professional installers to bring your furniture to your space, unpack it, and set it all up for you. This is SUPER helpful if you‘re buying a ton of furniture and don‘t want to deal with the hassle of assembling it yourself. They‘ll even haul away all the packaging and debris afterwards.
I used the installation service last year when I bought a bunch of cubicles for my home office and it was totally worth the extra cost. The installers were fast, efficient, and made sure everything was perfect before they left.
Product Quality and Customer Service
Okay, so the prices are great and ordering is pretty seamless – but what about the actual quality of the furniture? This is a fair question, especially since Madison Liquidators carries a lot of pre-owned pieces.
From my experience, I‘ve been really impressed with the quality of everything I‘ve bought from them. Even the used pieces I‘ve gotten have been in great condition – any wear and tear has been super minor. The new stuff is obviously flawless.
I think a big reason for this is that Madison Liquidators is really choosy about the furniture they accept. They inspect every single piece before listing on their site. If there are any defects or damage, they‘ll either repair it, heavily discount it, or not sell it at all.
When you‘re browsing the site, pay close attention to the condition notes and ratings on each listing. They use a grading scale (A-D) to indicate quality:
- A-grade: Like new, minimal to no wear
- B-grade: Light wear, fully functional
- C-grade: Noticeable wear, may have cosmetic issues
- D-grade: Heavy wear, sold as-is
In terms of customer service, I personally haven‘t had to deal with them much because I‘ve never had any issues with my orders. But from what I‘ve heard from other people, they‘re generally pretty responsive and helpful.
Madison Liquidators has an A+ rating with the Better Business Bureau, which is always a good sign. They seem to really value customer satisfaction and will work with you to resolve any problems you might encounter.
That being said, they do have a few limitations in the customer service department. For one, their return policy is fairly strict – you can only return new, unopened items within 7 days for a refund. For pre-owned and clearance pieces, all sales are final.
They also don‘t offer much in the way of customization. What you see on the site is what you get. So if you‘re looking for made-to-order furniture or a ton of fabric/finish options, Madison Liquidators probably isn‘t the best fit.
Real Customer Reviews
Of course, you don‘t just have to take my word for it when it comes to the quality and customer experience at Madison Liquidators. I scoured the internet to find some reviews from real customers. Here are a few highlights:
"I furnished my entire office with Madison Liquidators and couldn‘t be happier. The prices were unbeatable and the quality is top-notch. Delivery was quick and painless. I‘ll definitely be shopping here again!" -John S.
"We bought a conference table and chairs for our meeting room and we‘re really impressed. They look brand new even though they were a fraction of the price. The only downside was that shipping took a bit longer than expected." -Rachel T.
"I‘ve bought a few things from Madison Liquidators for my home office and it‘s been hit or miss. The desk and bookcase I got were great, but the file cabinet came damaged. Their customer service was responsive and gave me a partial refund though." -Mike P.
Overall, it seems like the vast majority of customers have positive things to say about Madison Liquidators. And most of the complaints I did see were relatively minor and related to specific items rather than the company as a whole.
Pros and Cons
To sum it all up, here‘s a quick overview of the main pros and cons I‘ve found with shopping at Madison Liquidators:
Pros:
- Huge selection of office furniture in every category
- Deep discounts on new and pre-owned pieces
- Frequent sales and promotions for even more savings
- Fast, affordable shipping around the US
- Professional installation services available
- Good quality control and customer service
- Constantly changing inventory means there‘s always something new
Cons:
- Popular items sell out quickly
- Strict return policy, especially for used furniture
- Limited customization options
- Possible longer lead times on some orders
Overall, I think the pros definitely outweigh the cons – especially if you‘re working with a tight budget. No other retailer can match the selection and pricing that Madison Liquidators offers.
Tips for Finding the Best Deals
Before we wrap up, I want to share a few of my best tips for scoring amazing deals at Madison Liquidators. Trust me, you can save even MORE if you know where and when to look!
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Check the Clearance section: Madison Liquidators has a dedicated clearance section where they sell off overstocked, returned, and slightly damaged items for super cheap. I‘ve seen desks and chairs there for under $50.
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Get on the email list: If you sign up for emails, you‘ll get alerted about all the latest sales and deals. They run promos almost every week so it‘s the best way to stay in the loop.
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Shop holiday weekends: Some of the biggest sales of the year happen around holidays like Memorial Day, Labor Day, and Black Friday. If you can wait to buy, it‘s worth holding out for one of these events.
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Negotiate on bulk orders: If you‘re buying a large quantity of furniture for a big office project, don‘t be afraid to negotiate the price. Madison Liquidators is often willing to give further discounts for bulk orders, especially if you‘re paying cash.
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Ask about floor models and scratch-and-dent: In the showroom, Madison Liquidators often has floor models and scratch-and-dent pieces that aren‘t listed online. These are sold for even less than the website prices. It doesn‘t hurt to ask what they have!
The Bottom Line
Whew, that was a lot of information! Hopefully this gives you a really comprehensive look at what it‘s like to shop at Madison Liquidators. As someone who‘s bought from them many times over the years, I can confidently say that it‘s a fantastic option for anyone looking to save big on office furniture.
Their massive selection, low prices, and commitment to quality really set them apart from other retailers in the space. While there are a few minor trade-offs like limited customization and a strict return policy, I think the overall value is unbeatable.
Between the showroom and the website, you‘re almost guaranteed to find what you need at a price that fits your budget. And with glowing customer reviews and a solid track record of service, you can feel good about spending your money at Madison Liquidators.
So what are you waiting for? Go check out their site and see what treasures await. And if you end up buying something, come back and tell me about it – I‘d love to hear how your experience goes!
