Hey there, fellow sleep enthusiasts! If you‘re anything like me, you know that a comfortable and supportive mattress can make all the difference in getting a good night‘s rest. That‘s why I‘m excited to share my insider review of Mattress Firm, the country‘s leading mattress retailer.
In this ultimate guide, we‘ll take a deep dive into everything Mattress Firm has to offer, from their huge selection of top-rated brands to their customer-friendly policies and high-tech sleep solutions. Plus, I‘ll share some personal stories and tips from my own experience shopping with Mattress Firm over the years.
By the end of this review, you‘ll have all the information you need to decide if Mattress Firm is the right fit for your sleep needs. Let‘s get started!
Why Trust My Mattress Firm Review?
I know, I know – these days it seems like everyone and their mom has an opinion on the "best" mattress. But as a certified sleep science coach and self-proclaimed mattress nerd, I‘ve spent years researching and personally testing out dozens of beds from all the major retailers.
Mattress Firm has consistently impressed me with their quality, selection, service and value. I‘ve purchased three mattresses from them over the past 10 years for myself and family members, so I have first-hand experience with their products and processes.
While no retailer is perfect, I can honestly say that Mattress Firm offers some of the best overall value and personalized service in the business. But don‘t just take my word for it – let‘s look at the facts.
About Mattress Firm
Mattress Firm has come a long way since its humble beginnings in 1986. What started as a few stores in Houston, Texas has exploded into the nation‘s first and only coast-to-coast specialty mattress retailer.
With over 2,400 stores across 49 states, you‘re probably not too far from a Mattress Firm location. They‘ve strategically acquired other successful mattress chains over the years, allowing them to quickly expand their footprint and negotiate better pricing from suppliers.
Fun fact: Mattress Firm is the largest buyer of mattresses in the world! In 2021 alone, they sold over 6 million mattresses. This huge scale allows them to offer some of the most competitive prices and exclusive deals on all the top brands.
But Mattress Firm hasn‘t lost sight of its core mission: to improve lives by delivering an unparalleled sleep experience. The company invests heavily in training its sales associates to become true "Sleep Experts" who provide personalized, pressure-free recommendations.
Mattress Firm‘s Unbeatable Selection
One of the biggest reasons I love shopping at Mattress Firm is the sheer variety of mattresses they offer. No matter your sleep style, comfort preferences, or budget, you can find a high-quality bed that checks all your boxes.
Mattress Firm partners with all of the top mattress manufacturers, including:
| Brand | Quick Overview |
|---|---|
| Serta | America‘s bestselling brand with medium firmness |
| Simmons Beautyrest | Classic innerspring feel with luxury materials |
| Tempur-pedic | Industry leader in conforming memory foam pressure relief |
| Stearns & Foster | Premium handcrafted innerspring mattresses |
| Purple | Unique "Smart Comfort Grid" gel technology for support |
| Sealy | Broad offering of affordable and high-end beds |
| tulo | Budget-friendly memory foam beds |
Within each of these brands, Mattress Firm carries a wide range of models to suit different sleep positions, firmness preferences, and feature needs. They merchandise the beds in their showroom by comfort level (firm, plush, pillow top, etc.) which makes it easy to zero in on your perfect match.
According to a 2022 study by Furniture Today, Mattress Firm captured nearly 20% market share in the mattress industry, more than twice its next closest competitor. When you shop at Mattress Firm, you can feel confident that you‘re seeing the best and latest that the mattress world has to offer.
Don‘t Forget the Accessories!
Your mattress is just one part of the sleep equation. Mattress Firm also offers a well-curated selection of accessories to complete your bedroom setup, including:
- Adjustable bases
- Foundations & box springs
- Bed frames & headboards
- Pillows
- Bedding (sheets, comforters, mattress protectors)
I‘ve been especially impressed with Mattress Firm‘s selection of adjustable bases. These high-tech foundations allow you to customize your sleeping position with the touch of a button, elevating your head and feet to relieve pressure points and improve circulation.
As someone who occasionally suffers from acid reflux, I can tell you that sleeping on an incline has been a game-changer. Mattress Firm carries top-rated adjustable base models from Tempur-pedic, Serta, Beautyrest and more, so you can find the perfect one to pair with your new mattress.
How Mattress Firm Helps You Save
Let‘s face it, a quality mattress is a significant investment. Fortunately, Mattress Firm offers several ways to help you get the best deal on your new bed.
Frequent Sales Events
Mattress Firm runs sales and promotions throughout the year, with some of the best deals happening on holiday weekends like Memorial Day, Labor Day and Black Friday. I always keep an eye out for their "One Day Sale" events, which pop up periodically and offer deep discounts on popular models.
120-Night Sleep Trial
Buying a mattress is a uniquely personal decision, and sometimes what feels great in the store doesn‘t quite live up to expectations once you get it home. That‘s why Mattress Firm offers one of the longest sleep trials in the industry at 120 nights.
This generous return window allows you to fully break in your new mattress and make sure it‘s the right fit for your body. If you‘re not satisfied for any reason, you can exchange it for a different model or get a full refund (minus a small processing fee).
Special Financing Offers
If you need to spread out the cost of your new mattress over time, Mattress Firm has you covered with a range of financing options through their credit card partners. It‘s common to see promotions like:
- 0% APR for up to 60 months
- No interest if paid in full within 18 months
- 10% cashback on your purchase
Just be sure to read the fine print and make payments on time to avoid getting hit with deferred interest charges down the road.
Comparing Mattress Firm to Other Top Retailers
Of course, Mattress Firm isn‘t the only game in town when it comes to buying a new bed. Here‘s a quick comparison to a few other leading mattress retailers:
| Retailer | Pros | Cons |
|---|---|---|
| Sleep Number | Adjustable air beds for customized firmness, dual sides for couples | Pricey, limited selection outside of Sleep Number brand |
| Casper | Strong brand recognition, generous trial period, white glove delivery | Limited showroom presence for testing in person, shorter warranty than some competitors |
| Mattress Warehouse | Low prices, locally-owned feel | Fewer locations, inconsistent availability of top brands |
| Amazon | Huge selection, competitive prices, fast shipping | No expert guidance, unable to try before you buy |
Overall, I believe Mattress Firm compares favorably to the other major players thanks to their huge nationwide presence, partnerships with leading manufacturers, and commitment to customer service. But the right retailer for you depends on your unique needs and preferences.
Mattress Firm Customer Reviews & Ratings
You don‘t have to just take my word for it – thousands of verified Mattress Firm customers have shared their candid feedback across the web. Let‘s take a look at how real shoppers rate their experience:
| Source | Average Rating | # of Reviews |
|---|---|---|
| Mattress Firm website | 4.6/5 | 300,000+ |
| 4.2/5 | 17,000+ | |
| Consumer Affairs | 3.8/5 | 1,000+ |
| Yelp | 3.5/5 | 2,000+ |
As you can see, the vast majority of customers report positive experiences with Mattress Firm. Common themes in the reviews include:
- Appreciation for the low-pressure, informative sales approach
- Wide selection of top-quality brands and models
- Competitive prices and frequent sales/promotions
- Prompt, professional delivery and setup
- Flexible return and exchange policies
No retailer is perfect, and Mattress Firm does have some negative reviews from customers who experienced issues with delivery delays, perceived firmness of a mattress not matching in-store feel, or confusion over the refund policy. However, many reviewers note that Mattress Firm‘s customer service team was responsive in resolving any problems.
My Verdict: Is Mattress Firm Right for You?
We‘ve covered a lot of ground in this Mattress Firm review, from the company‘s impressive history and selection to real customer feedback and comparisons to competitors. But now for the million-dollar question: is Mattress Firm the right choice for your next mattress?
In my opinion, Mattress Firm is an excellent option for the vast majority of mattress shoppers thanks to their:
- Huge selection of top-rated brands and models for all sleep styles & budgets
- Knowledgeable, no-pressure sales experts to guide your purchase
- Frequent sales, financing deals and promotions to get you the best price
- Industry-leading 120-night sleep trial to ensure your satisfaction
- Convenient nationwide retail locations AND robust e-commerce experience
If you‘re the type of shopper who likes to see a wide variety of options in person and wants the peace of mind of generous return policies, Mattress Firm should definitely be on your short list. Their biggest strengths are the quality and breadth of their lineup, making them a one-stop-shop for most people.
The main reason I could see someone passing over Mattress Firm would be if you‘re interested in a bed from a very niche brand they don‘t carry, or if you find a specific model priced significantly lower at a competitor. But 9 times out of 10, I suspect you‘ll find what you‘re looking for at Mattress Firm.
To conclude, I hope this in-depth review has given you the details and inspiration you need to find your perfect mattress match at Mattress Firm. Remember, investing in your sleep quality is one of the best gifts you can give yourself – go ahead and treat yourself to an upgraded slumber this year!
