Are you considering splurging on some high-end Italian furniture? If so, you‘ve probably come across Mohd, the online luxury retailer that claims to offer the best in designer home decor. But with premium prices and a website full of glossy product photos, you might be wondering: is Mohd legit? Can they really deliver the upscale furniture of your dreams?
As someone who takes interior design seriously, I had to find out for myself. I‘ve spent countless hours browsing Mohd‘s site, talking to their customer service team, and yes, even ordering a few key pieces for my home. Now I‘m here to give you my completely honest, unsponsored review of this luxury furniture brand. I‘ll share all the details on the ordering process, product quality, delivery experience, and more, so you can decide if Mohd is truly worth your hard-earned money.
Who is Mohd?
First, let‘s talk about who Mohd even is. Founded in 2012, this Milan-based company has made a name for itself as one of the web‘s premier destinations for Italian furniture design. Rather than focus on mass-produced pieces, Mohd curates its selection from a who‘s who of high-end brands, including Cappellini, Cassina, Flexform, Giorgetti, Minotti, and more.
Mohd‘s mission is to make the finest Italian craftsmanship accessible to design lovers around the world, with a user-friendly online shopping experience and global shipping. The website currently offers over 20,000 products from more than 200 luxury brands – an impressive portfolio, but one that definitely requires some filtering to navigate.
The Mohd Shopping Experience
So what‘s it like to actually shop on Mohd‘s site? In my experience, it‘s a little overwhelming at first, but ultimately quite intuitive and even enjoyable. The homepage itself is fairly minimalist, with large featured images showcasing specific brands or product categories.
As you start to browse, you‘ll quickly realize just how much Mohd has to offer. The main menu is divided into categories like sofas, chairs, tables, storage, lighting, outdoor, accessories, and more. Within each of these, you can filter your search by brand, designer, price, material, and other specs.
One thing I appreciate is that Mohd provides multiple images of each product, showing different angles and configurations. Many listings also have detailed descriptions covering materials, dimensions, customization options, and designer information. It‘s clear that Mohd has put effort into providing all the details you need to make an informed purchase.
If you have any questions, Mohd‘s customer service is just a click or call away. I‘ve reached out via their live chat feature and always received prompt, thorough, and friendly support. They seem quite knowledgeable about the products and are happy to provide personalized recommendations or customization options.
Of course, the true test of an online retailer is what happens after you place your order. I‘m happy to report that Mohd passed with flying colors. Let‘s dive into the details of the delivery and assembly process.
White Glove Delivery & Assembly
One of the biggest perks of ordering from Mohd is their white glove delivery service, which is included with most large furniture items. This means that instead of just dropping a big box on your doorstep, Mohd will send a team of professional movers to bring your furniture inside, unpack it, and even assemble it in your space.
I experienced this firsthand when I ordered the Flexform Groundpiece sectional sofa. On the scheduled delivery day, the Mohd team arrived on time and carefully brought each piece of the sectional into my living room. They efficiently assembled the sofa, showing an impressive level of care and expertise. Before leaving, they made sure I was happy with the placement and checked that there were no issues with the product itself.
This white glove service takes so much of the stress and heavy lifting out of the furniture buying process. It‘s especially valuable if you‘re ordering a large, expensive item like a sofa or dining table. And from what I‘ve seen, Mohd‘s team treats your space with the utmost respect, leaving everything clean and tidy.
Product Quality & Design
Now, let‘s talk about what really matters: the furniture itself. I‘ll be honest, I had high expectations going into my Mohd order, given the premium prices and designer names involved. And for the most part, I was not disappointed.
The Flexform sofa is easily one of the most beautiful and well-crafted pieces I‘ve ever owned. The attention to detail is remarkable, from the perfect stitching on the upholstery to the solid wood frame. It‘s clear that every aspect of the design was carefully considered for both style and comfort. And speaking of comfort, this sofa is a dream to lounge on. The cushions strike that perfect balance of softness and support.
I also splurged on the Giorgetti Ago Armchair and the Poltrona Frau Jane Lounge Chair for my home office. Again, the level of craftsmanship is outstanding, with beautiful wood grains, flawless upholstery, and thoughtful design features. These chairs make a statement while still being functional and comfortable enough for daily use.
Of course, the idea of "quality" can be subjective, especially when it comes to furniture. And Mohd‘s selection is certainly geared towards a specific aesthetic – one that favors sleek, modern, Italian-made designs. But if that aligns with your personal style, I‘m confident you‘ll be impressed with the craftsmanship and beauty of Mohd‘s products.
Pricing & Value
There‘s no getting around the fact that shopping at Mohd is a major investment. These are designer pieces with price tags to match. The Flexform sectional I ordered, for example, starts at over $10,000. And even smaller items like chairs and lighting can easily cost over $1,000 each.
So the question becomes: is the high cost justified? In my opinion, it depends on your priorities and budget. If you‘re looking for the absolute cheapest furniture options, Mohd is definitely not the place for you. You can find perfectly functional sofas, chairs, and tables at a fraction of the price from mass market retailers.
But if you value craftsmanship, longevity, and iconic design, then Mohd‘s prices start to make more sense. These are pieces that are built to last a lifetime, with premium materials and construction that you simply won‘t find in budget furniture. Plus, with Mohd, you‘re paying for the cachet of owning a designer piece from a revered Italian brand.
That said, Mohd‘s prices are in line with (and occasionally lower than) other high-end furniture stores like Design Within Reach or Ligne Roset. And the inclusion of white glove delivery does add value compared to some other retailers. Additionally, Mohd occasionally offers sales and promotions, so it‘s worth keeping an eye out for discounts.
Shipping & Return Policy
Since Mohd is an online retailer, you might be wondering how shipping works and what happens if you don‘t love your purchase. In my experience, Mohd is quite transparent and customer-friendly when it comes to these policies.
Shipping costs are fairly reasonable, starting at around $50 for smaller items and generally not exceeding 5% of your total order price. And as mentioned, white glove delivery is included for most larger pieces. Mohd also offers tracking on all orders and proactive communication throughout the process.
If you do need to make a return, Mohd offers a 28 day window from the time your order is delivered. You‘ll need to contact their customer service team for a return authorization. Note that custom or made-to-order items are not eligible for returns. There are also some restrictions on smaller accessories and sale items.
For eligible returns, Mohd will arrange for the item to be picked up from your home at no cost. They do charge a 25% restocking fee, which is a bit steep, but not outrageous for this caliber of furniture. Overall, the return policy is fairly standard and I appreciate the simplicity of the pickup process.
How Mohd Compares to Other Stores
If you‘ve read this far, you‘re probably wondering how Mohd stacks up against other furniture retailers. The truth is, there‘s no shortage of places to buy home decor these days, from budget options like IKEA and Wayfair to high-end showrooms like RH (Restoration Hardware) and Design Within Reach.
Compared to mass market stores, Mohd obviously offers a much more curated selection geared towards luxury clientele. You won‘t find cheap particleboard pieces here. Shopping on Mohd does require a larger budget, but you‘re getting access to iconic brands and top-tier craftsmanship in return.
When looking at other high-end retailers, Mohd stands out for its focus on Italian design. While brands like Knoll, Herman Miller, and Vitra are noticeably absent, Mohd does offer one of the largest selections of Italian furniture in one place. The website and ordering process also feels more streamlined compared to some other upscale furniture sites.
One potential downside of Mohd is the lack of a brick-and-mortar showroom. While the website is great, there‘s no substitute for seeing and feeling these pieces in person. Stores like RH and DWR do offer that opportunity to "try before you buy." That said, I‘ve been very happy with my Mohd purchases based solely on the web experience.
Ultimately, I think Mohd excels at what it‘s trying to be: a one-stop shop for Italian luxury furniture. Yes, the prices reflect that premium niche. But if you‘re looking for iconic brands and statement-making design, Mohd should absolutely be on your radar.
The Verdict on Mohd
So, is Mohd legit? After extensive personal research and hands-on experience, my verdict is a resounding yes. Mohd is a reputable retailer offering authentic, high-quality designer furniture. The shopping experience is user-friendly, the customer service is responsive, and the white glove delivery is a huge perk.
Most importantly, the products themselves are stunning. Every piece I‘ve ordered from Mohd has exceeded my expectations in terms of beauty, craftsmanship, and comfort. These are truly investment-worthy designs that I know I‘ll cherish for years to come.
Of course, Mohd is not for everyone. The high price point is a major consideration. And if your style leans more towards farmhouse or mid-century, the sleek Italian aesthetic might not be the best fit. It‘s also worth noting that lead times can be lengthy for made-to-order items.
But if you have the budget and appreciate the unparalleled design and quality of brands like Flexform, Giorgetti, and Poltrona Frau, I highly recommend giving Mohd a try. The combination of premium products and first-class service makes for a furniture shopping experience that‘s hard to beat.
I hope this in-depth review has been helpful as you consider investing in some luxury home decor. Feel free to reach out with any other questions – I‘m always happy to chat about furniture and share my personal insights. Happy shopping!
