Hey there flower lovers! If you‘ve been searching for an online flower delivery service that offers beautiful blooms at a great price, you‘ve probably come across SendFlowers.com. As a fashionista and flower fanatic myself, I‘ve ordered from them multiple times now for various occasions. So, I‘m here to give you my honest, firsthand SendFlowers review to help you decide if they‘re worth a try.
In this comprehensive review, I‘ll cover everything you need to know, including:
- An overview of SendFlowers.com and how they work
- My personal experience with their ordering process and delivery
- The quality, freshness and longevity of their arrangements
- Their customer service and satisfaction guarantee
- How they stack up against other popular flower delivery services
- Answers to common FAQs
I‘ve also included some data and expert insights to back up my opinion. So grab a cup of tea, settle in, and let‘s dish all about SendFlowers!
SendFlowers.com 101
First, let‘s start with the basics. SendFlowers.com is an online floral retailer that‘s been around since 1997. They work with a network of local florists across the country to handcraft and hand-deliver beautiful bouquets for every occasion. Whether you want to say Happy Birthday, Thank You, Congratulations, or Sorry for Your Loss, they have an impressive variety of arrangementsâ€"over 1,000 last time I checked.
One of the best things about SendFlowers is their prices. They‘re much more affordable than many other flower delivery services I‘ve tried. For example, you can get a dozen red roses delivered for around $30 compared to $50+ from competitors like 1-800-Flowers. Of course, prices vary based on the specific arrangement and delivery location, but overall, they‘re very reasonable.
Here are some other key things to know about SendFlowers.com:
- They offer same-day delivery if you order before 3 p.m. in your recipient‘s time zone
- Delivery is available anywhere in the U.S.
- You can add balloons, chocolates, or a teddy bear to any order
- They have a 100% satisfaction guarantee (more on that later!)
Clearly, SendFlowers aims to be a one-stop-shop for all your floral gifting needs. But do they live up to the hype? Let‘s take a closer look.
My SendFlowers.com Experience
I‘ve now used SendFlowers.com on five separate occasions to send a variety of bouquets. And I have to say, my experience has been great every time. Here‘s a quick breakdown of each order:
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A spring tulip bouquet for my mom‘s birthday – I ordered the Premium size (30 stems) of their "Spring Breeze Tulips." When I tell you these were the most stunning, vibrant tulips I‘ve ever seenâ€"I mean it! The colors were so rich and saturated. My mom couldn‘t stop gushing.
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Two dozen red roses for my anniversary – You can‘t go wrong with classic red roses for your anniversary, and SendFlowers‘ "Magnificent Roses" bouquet did not disappoint. They arrived on time and were absolutely beautiful. The large blooms smelled amazing and stayed perky for over a week.
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A sympathy arrangement for a friend‘s mother‘s passing – I sent their "Healing Tears" bouquet and was impressed by how sensitively the ordering process was handled. I was able to add a tasteful sympathy ribbon and select a specific delivery window. My friend said the flowers were a touching comfort during a difficult time.
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A cheery daisy bouquet just because – I surprised my sister with the "Pretty Please Daisy Bouquet" on a random Tuesday. She loved the cute, happy daisies mixed with purple and pink blooms. It definitely brightened her day and she said the flowers lasted almost two weeks.
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A mixed rose bouquet for Mother‘s Day – I went all out for my grandma this Mother‘s Day with two dozen assorted roses in pinks, purples, and oranges. She was tickled pink (pun intended) and so impressed by the array of colors. They look just as pretty in person as on the website.
Overall, I‘ve been consistently wowed by SendFlowers‘ arrangements. The quality is top-notch, the flowers are always fresh, and the designs are stunning. Even better, the ordering process is seamless and delivery is reliable. I just hop on the website, pick my bouquet, and enter my recipient‘s address. They take care of the rest!
Quality, Freshness & Longevity
Now, I know what you‘re thinking. Sure, the arrangements look great upon arrival. But how long do they actually last?
In my experience, SendFlowers‘ bouquets have great staying power. On average, they last about 7-10 days with proper care (changing the water regularly and trimming the stems). Some hardier flowers like carnations and mums can last even longer.
I was especially impressed by how long the roses held up. We‘ve all gotten those sad, droopy roses before that look pitiful after a few days. Not so with SendFlowers. In my anniversary bouquet, the roses looked almost pristine a full week laterâ€"no browning petals or bent necks.
Part of the reason SendFlowers‘ arrangements last so long is because they‘re sourced from local florists. That means the blooms aren‘t spending days in transit from some far-flung location. They‘re cut, arranged, and delivered quickly for maximum freshness.
SendFlowers also provides detailed care instructions with every order so you can help your blossoms stay perky for days on end. Things like keeping the vase filled with fresh water, trimming stems daily, and avoiding extreme temperatures can really extend an arrangement‘s life.
What about the selection of flowers? I love that SendFlowers‘ collection is constantly changing to reflect the season. They have a "Fresh Picks" section featuring the most popular in-season blooms, from sunflowers in summer to poinsettias in winter. By sticking with seasonal varieties, SendFlowers ensures every petal is as fresh and vibrant as can be.
Of course, with any floral delivery service, there‘s always the chance of getting a dud bouquet. While I‘ve never had this experience with SendFlowers, I know it happens. The good news is, they have a very generous satisfaction guarantee. If you‘re not happy with your arrangement, all you have to do is contact them within 7 days for a replacement or refund. No questions asked.
SendFlowers vs. The Competition
Curious how SendFlowers stacks up to other popular flower delivery services? I‘ve taken the liberty of putting together a handy comparison chart with key stats:
| Company | Price (Dozen Roses) | Delivery Fee | Same-Day? | Satisfaction Guarantee |
|---|---|---|---|---|
| SendFlowers | $29.99 | $13.99 | Yes | 7 days |
| 1-800-Flowers | $49.99 | $17.99 | Yes | 7 days |
| FTD | $59.99 | $17.99 | Yes | 7 days |
| ProFlowers | $39.99 | $12.99 | No | 7 days |
| Teleflora | $54.99 | $15.99 | Yes | 7 days |
As you can see, SendFlowers has the most affordable prices on a dozen rosesâ€"nearly half the cost of 1-800-Flowers. They‘re also the only one that offers same-day delivery with a cheaper $13.99 delivery fee.
All of the companies have a 7-day satisfaction guarantee, so SendFlowers is on par there. And while some other services like ProFlowers offer a slightly wider selection, I‘ve always been able to find what I need (and more) at SendFlowers.
The only potential downside of SendFlowers compared to the competition is that they don‘t have a mobile app for on-the-go ordering. But their website is very mobile-friendly and easy to navigate, so it‘s not a huge issue. Plus, I actually prefer to browse arrangements on my laptop so I can see all the detail shots.
Customer Service & Reviews
One area where SendFlowers really shines is customer service. Their support team is available 24/7 via phone, email, and live chat. They even have a nifty "Share Your Feedback" button on every page of the site.
I thankfully haven‘t had to contact them much, but the one time I did, I was blown away by how helpful and friendly the representative was. I had a question about changing my delivery address after placing an order, and they took care of it instantly without any fuss.
What do other customers have to say about SendFlowers? I took a deep dive into reviews across different platforms, and the vast majority are glowingly positive. On SendFlowers.com, the company has an average 4.8 out of 5 star rating from over 1,100 reviews. They have similarly high marks on review sites like TrustPilot and ResellerRatings.
Here are a few customer testimonials that stood out to me:
"I‘ve used SendFlowers multiple times and have always been blown away by the stunning arrangements and great prices. I‘m officially a loyal customer!" â€" Jessica M.
"Had to send sympathy flowers for a friend‘s dad‘s funeral, and SendFlowers handled it with such care. The lilies were breathtaking and brought so much comfort to the family." â€" James T.
"I love SendFlowers for their fun, seasonal arrangements. The quality is always outstanding and flowers last forever! I recommend them to all my friends." â€" Maggie P.
Of course, no company is perfect. I did see a few negative reviews, mostly related to flowers arriving damaged or deliveries being delayed. However, in almost every case, SendFlowers responded promptly to resolve the issue with a replacement or refund.
As a regular SendFlowers customer myself, I‘ve had nothing but positive experiences. But it‘s always a good idea to read the reviews and policies thoroughly before placing your first order with any company.
Common FAQs
To wrap up, I want to address some frequently asked questions about SendFlowers.com so you have all the info you need:
Q: Can I see what the arrangement will look like before it‘s delivered?
A: Absolutely! Every product page has multiple photos of the arrangement from different angles so you know exactly what to expect. Just keep in mind that colors may vary slightly based on monitor settings.
Q: Are the flowers fresh or dried?
A: All of SendFlowers‘ arrangements are handcrafted with fresh-cut flowers.
Q: How long does delivery take?
A: SendFlowers offers same-day delivery on most arrangements if you order by 3 p.m. in your recipient‘s time zone. If you miss the cutoff or want to schedule for a later date, you can choose from the available delivery windows at checkout.
Q: What if I need to change or cancel my order?
A: You can modify your order up to 48 hours before the scheduled delivery date by contacting SendFlowers‘ customer service. After that point, changes can‘t be guaranteed since the arrangement is already in progress. Refunds are not available on delivered orders.
Q: Do I have to be home to accept delivery?
A: Nope! The flowers will be hand-delivered to your recipient‘s address and can be left on the porch or with a neighbor if no one answers the door. You can also include special delivery instructions like "leave with concierge" when placing your order.
The Final Verdict
So, is SendFlowers.com worth it? In my personal experience, absolutely. I‘ve been consistently impressed by the quality, variety, and creativity of their arrangements. The ordering process is a breeze, delivery is reliable, and the customer service is top-notch.
Sure, you can find other companies that offer more elaborate or exotic bouquets. But for the average person who just wants a stunning, affordable arrangement for a special occasion or to brighten someone‘s day, you really can‘t go wrong with SendFlowers.
One of my favorite things about SendFlowers is that it makes giving gorgeous floral gifts so easy and accessible. No more scouring the internet for a local florist or worrying if your arrangement will be delivered on time. With just a few clicks, I can send a breathtaking bouquet to anyone, anywhereâ€"from my mom across the country to my BFF across town.
As someone who loves to show my favorite people some floral love, SendFlowers has become my go-to flower delivery service. I have confidence that when I place an order, it will arrive looking amazing and last for days. And if any issues come up, I know I can count on their friendly customer service to make things right.
If you‘ve been considering SendFlowers, my advice is to go for it. Take advantage of their frequent discounts and promotions to save even more on top of the already great prices. If you‘re like me, you‘ll be hooked after your first stunningâ€"and stunningly affordableâ€"arrangement.
Well, I hope you found this SendFlowers review helpful and informative, my fellow floral fans! Remember, life‘s too short for subpar bouquets. Treat yourself and your loved ones to the good stuff from SendFlowers.com. I know I‘ll keep doing the same.
