Hey there, pizza lover! 🍕 If you‘re anything like me, you‘re always on the hunt for the best slice in town. But let‘s face it, finding top-notch pizza that won‘t break the bank can be a challenge. That‘s why I was excited to discover Slice, an app that promises to make ordering pizza from your favorite local spots a breeze.
I‘ve spent the last few months putting Slice to the test, and I‘m eager to share my findings with you. In this ultimate Slice Life review, we‘ll cover:
- What makes Slice different from your average pizza delivery app
- The top features that will make your pizza nights epic
- An honest look at the ordering experience and customer service
- Tips for scoring the best deals and becoming a Slice pro
- Real reviews from pizzerias and pizza addicts like you
By the end of this post, you‘ll know exactly what to expect from Slice and how to make the most of this game-changing app. So grab a napkin and let‘s dive in!
🔍 What Is Slice Life?
Slice is a mobile app and website that connects pizza lovers with independent pizzerias for easy online ordering and delivery. Founded in 2010 by Ilir Sela, Slice‘s mission is to "Keep Local Thriving" by giving small pizza shops the digital tools to compete with big chains.
Unlike your typical food delivery platforms, Slice exclusively partners with local pizza places. So you won‘t find Domino‘s or Pizza Hut here. Instead, you get access to the best neighborhood gems and hidden slice spots.
Slice now works with over 16,000 pizzerias across 3,000 cities in all 50 US states. According to Slice‘s data, the platform has:
- Generated $1 billion in sales for its restaurant partners since 2010
- Served over 5 million pizza lovers nationwide
- Helped local shops compete against chains that control 60% of the $47 billion US pizza market
Pretty impressive stats, right? But how exactly does Slice support these independent pizzerias?
💪 How Slice Empowers Independent Pizzerias
Slice is more than just an online ordering platform. It‘s an all-in-one digital toolkit designed to help mom-and-pop pizza shops grow their business. Through Slice, pizzerias get:
✔️ A mobile-optimized website for online ordering
✔️ Marketing tools and data insights to reach more customers
✔️ Integration with top POS systems for smooth order management
✔️ Professional photos and menu design services
✔️ A dedicated success manager for strategic guidance
In a nutshell, Slice makes it affordable for any local pizzeria to establish a digital presence and streamline operations. The best part? Slice charges a flat $2.25 fee per order, compared to the 15-30% commissions charged by most third-party delivery apps.
This approach is clearly filling a void in the market. A recent survey found that 81% of independent restaurants saw online ordering as crucial to their survival during the pandemic. Yet 41% said the fees of popular delivery apps like Uber Eats and DoorDash were too high to be sustainable.
Slice‘s low and transparent pricing enables pizzerias to keep more of their hard-earned dough. In fact, Slice restaurant partners see an average 24% increase in revenue within the first year on the platform.
"Slice has been amazing for my business. It‘s allowed me to reach a whole new customer base without having to sacrifice my margins to the big delivery apps. The extra online orders have been a lifeline during COVID-19." – Mario Gianelli, owner of Mario‘s Pizza in Brooklyn, NY
🍕 What It‘s Like to Order on Slice
Now that you know how Slice is shaking up the pizza industry, let‘s talk about what it‘s actually like to use the app as a customer.
Ordering Pizza on Slice vs. Major Chains
To put Slice to the test, I decided to do a head-to-head comparison with my usual go-to: Domino‘s. Here‘s how the experience stacked up:
| Feature | Domino‘s | Slice |
|---|---|---|
| Ordering | Smooth ordering process on app and website | Just as easy to order on app or Slice website |
| Pizza Quality | Consistent but bland and generic | Fresh, unique pizzas from skilled local chefs |
| Customization | Extensive customization options | Lots of creative specialty pies, plus build-your-own |
| Pricing | Frequent deals but delivery fees add up | Menu prices set by restaurants, no extra Slice fees |
| Delivery Speed | Delivery tracker and 20-min guarantee | Real-time status updates, delivery times vary by shop |
| Rewards | Domino‘s Piece of the Pie Rewards | Slice-exclusive promos and deals |
Both apps made ordering a breeze, but the quality of the pizza itself was night and day. My Domino‘s pie arrived fast but tasted like cardboard compared to the artisanal wood-fired meatball pizza I discovered through Slice. That Slice pizza had pillowy fresh mozz, savory homemade meatballs, and a perfectly charred crust that transported me straight to Italy.
Sure, not every pizza on Slice will be five-star worthy. But there‘s something special about enjoying a handcrafted pie made with care by a local pizzaiolo. You can taste the passion in every bite.
Slice also makes it easy to stumble upon new pizza joints you wouldn‘t find on your typical delivery apps. You can search by neighborhood, cuisine, price, and dietary needs to find your perfect slice. Craving a Detroit-style square pizza at 2am? A quick Slice search will point you to the best late-night spot.
The Slice Ordering Process
Hungry for pizza? Here‘s how to place an order on Slice in a few taps:
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Download the Slice app (available for iOS and Android) or head to slicelife.com to create an account.
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Enter your delivery address to see a list of Slice pizzerias near you. You can filter by distance, customer rating, cuisine, delivery time, and more.
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Once you‘ve chosen a restaurant, start building your order. Scroll through the menu to pick your pizza size and toppings. You can also add on appetizers, salads, desserts, drinks, and more. As you add items, you‘ll see your total update in real-time.
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When you‘re ready to check out, select your payment method. Slice securely stores your credit card info, so you can speed through checkout next time. You can also split the bill with friends directly in the app.
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Choose delivery or pickup, and add any discount codes or special instructions. You‘ll see an estimated delivery or pickup time before submitting your order.
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Sit back and relax while Slice sends your order to the pizzeria. You‘ll get an order confirmation with real-time updates on your pizza‘s progress. A pizza tracker shows when your order is received, being prepared, out for delivery, and arriving.
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When your pizza arrives, dig in! Make sure to rate your experience in the app so other Slice users know what to expect. Your reviews and reorders help Slice improve its local restaurant recommendations just for you.
The whole process is quick and intuitive. Slice‘s interface has mouthwatering photos of every pizza and useful info like estimated prep times. You can even schedule orders up to a week in advance for your next pizza night or party.
A Slice Success Story
Still not convinced Slice is legit? Just ask the owners of Pizzeria Giove in Brentwood, CA. Husband and wife duo Matteo and Francesca opened their dream pizzeria in 2016, serving up authentic wood-fired Neapolitan pies. But when the pandemic hit, they struggled to stay afloat on takeout and delivery alone.
Enter Slice. After signing up for the platform in 2020, Pizzeria Giove saw a 20% jump in sales within the first month. Slice‘s marketing tools helped them promote their signature pies and build a loyal following beyond their usual neighborhood regulars.
"Slice made online ordering so much easier for our customers and saved us from the crazy high fees of other delivery platforms. We‘ve been able to keep our entire staff employed thanks to Slice bringing in new business. It‘s been a real lifesaver." – Francesca Giove, co-owner of Pizzeria Giove
How‘s that for a Slice success story? But don‘t just take Francesca‘s word for it. Slice has racked up tons of glowing reviews from satisfied customers and restaurant owners alike.
🌟 Slice Life Reviews from Real Customers
With a 4.7-star rating across 30,000+ reviews on the App Store and Google Play, Slice is clearly hitting the spot for many pizza lovers. Here are a few recent reviews that capture what people love about the app:
"I used to order from the same pizza place every week out of habit. Slice has helped me discover so many amazing mom-and-pop pizzerias in my neighborhood. It‘s now my go-to for pizza delivery." – John S.
"Slice‘s customer service is top-notch. I had an issue with a missing topping on my pizza and they immediately issued a refund, no questions asked. I appreciate how they take care of their customers and restaurants." – Rachel T.
"I love how easy it is to customize my pizza on Slice. I can add as many wild toppings as I want without any extra fees. The app remembers my favorite orders too, so I can reorder my go-to pizza in seconds." – Maggie R.
Of course, no app is perfect. A few reviewers noted longer delivery times during peak hours or technical glitches with the app. But overall, the vast majority of Slice customers seem thrilled with the service, quality, and support.
Slice also has an impressive 4.3/5 TrustScore on Trustpilot, with 89% of customers rating their experience as "Excellent." If that‘s not a sign of a legit business, I don‘t know what is.
🙋 Slice Life FAQ
Still have burning questions about how Slice works? I‘ve rounded up answers to the most common head-scratchers:
Is Slice available in my area?
Slice is currently available in 3,000+ cities across all 50 US states. Enter your address on the Slice website or app to see if there are any Slice pizzerias near you. The company is rapidly expanding, so check back often for new locations.
Does Slice have gluten-free and vegan options?
Yes, many Slice restaurants offer gluten-free crusts, vegan cheese, and plant-based toppings. Just filter your restaurant search by dietary preferences to find suitable options in your area.
How much does Slice charge for delivery?
Slice itself does not charge any fees on top of the listed menu prices. Restaurants set their own delivery fees and order minimums, which are clearly listed on their Slice menus.
What is Slice‘s refund policy?
If you‘re unsatisfied with your Slice order, contact the restaurant directly to see if they can make it right. If the restaurant is unable to resolve the issue, reach out to Slice‘s customer support team via the app or website. Slice may issue a refund or credit depending on the situation.
How can I contact Slice customer support?
Slice offers 24/7 customer support via live chat, phone, and email. To get help, tap the "Support" tab in the app or visit the Slice help center to browse FAQs and submit a request.
Can I place a catering or group order on Slice?
Yes, Slice offers catering and large order options for select pizzerias. Look for the "Catering" tab on the restaurant‘s Slice menu to view party-size packages and place a catering order.
Where can I find my Slice promo codes and rewards?
Slice regularly offers exclusive promo codes and deals to its app users. Check the "Promos" tab in the app to view and redeem any current offers. You can also earn rewards points on every Slice purchase to score free pizza. Your rewards balance is tracked in the app.
🍕 Is Slice Right for You?
If you‘re a pizza fiend like me, Slice is a must-try. The app has opened up a whole new world of incredible local pizzerias I never would have discovered on my own. I love being able to customize my pies to my heart‘s content and get my pizza fix without ever leaving the couch.
But Slice is about more than just convenience. By supporting small businesses over big chains, I feel good knowing my pizza habit is helping to keep my community thriving. Plus, I‘ve found that the quality and flavor of pizzas on Slice seriously outshines the generic pies from major delivery apps.
Sure, Domino‘s will always be there when I need a cheap late-night fix. But for a truly special pizza experience, I‘ll be turning to my go-to Slice spots. With new pizzerias constantly being added to the platform, my pizza adventures are just getting started.
So what are you waiting for? Download Slice and discover your new favorite pizzeria today. Your taste buds (and your local pizza joint) will thank you.
