Hey there, home décor enthusiasts! If you‘ve been searching for new window treatments, I‘m guessing you‘ve probably come across Blinds.com in your online shopping adventures. As a total blinds nerd and frequent Blinds.com customer myself, I figured it was high time I shared my honest thoughts on this popular retailer.
In this in-depth Blinds.com review, I‘ll give you the full scoop on their products, prices, customer service, and more. Plus, I‘ll share some of my firsthand experiences (the good and the bad) to help you decide if Blinds.com is the right fit for your window covering needs. Let‘s jump in!
What Is Blinds.com?
First things first: what exactly is Blinds.com? In a nutshell, they‘re the world‘s largest online window covering store, offering a huge selection of blinds, shades, shutters, and curtains. The company was founded back in 1996 and has since grown to serve over 2 million customers. In 2014, Blinds.com was acquired by Home Depot but still operates as an independent brand.
One of the things I love about Blinds.com is how easy they make it to shop for window treatments online. Their website is user-friendly and packed with helpful resources like product guides, measuring tips, and design inspiration. They also offer free samples, virtual design consultations, and a 100% satisfaction guarantee to help you feel confident in your purchase.
My Blinds.com Shopping Experience
Over the years, I‘ve ordered blinds, shades, and curtains from Blinds.com for several homes and apartments. Most recently, I purchased a set of faux wood blinds for my new home office. The whole process couldn‘t have been smoother!
I started by ordering free samples of a few different white faux wood options. The samples arrived within a few days and made it so much easier to choose the perfect texture and color. Once I had picked my favorite, I used Blinds.com‘s intuitive measuring guide to get the exact dimensions of my windows. Their website even lets you input your measurements and see a virtual preview of how the blinds will look in your space – so cool!
I placed my order on a Monday and my custom blinds were delivered that Friday – much faster than I expected! The blinds were neatly packaged and arrived without any damage. As someone who‘s pretty handy around the house, I found the installation process to be a breeze. Blinds.com includes all the necessary hardware and easy-to-follow instructions. It only took me about 30 minutes to get all three blinds up and looking great.
The quality of the blinds themselves exceeded my expectations, especially for the price. They have a convincing wood look and feel substantial and well-made. I love how they transform the entire look of my office and make the space feel polished and put-together.
Blinds.com vs The Competition
Of course, Blinds.com isn‘t the only game in town when it comes to buying window treatments. You can find blinds and shades at big box stores like Home Depot and Lowe‘s, as well as other online retailers. So how does Blinds.com stack up against the competition? Here are a few key areas where I think they shine:
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Selection: Blinds.com offers an unbeatable selection of window covering options, with thousands of products from top brands like Bali, Levolor, and Graber. No matter your style or budget, you‘re sure to find something that works for your space. In comparison, I‘ve found the in-store selection at Home Depot and Lowe‘s to be much more limited.
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Customization: With Blinds.com, you can customize just about every aspect of your window treatments, from size and color to lift mechanism and special features. This level of customization is hard to find with other retailers, especially at such affordable price points.
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Customer Service: Blinds.com‘s customer service is top-notch. Their team of design consultants is super knowledgeable and always willing to go the extra mile to help you find the perfect product. Whenever I‘ve had a question or issue, they‘ve been quick to respond and resolve it. In contrast, I‘ve found the in-store customer service at big box stores to be hit-or-miss.
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Prices: In my experience, Blinds.com‘s prices are very competitive, especially considering the level of customization and quality you get. They also run frequent sales and promotions, which can help you score even better deals. While you might be able to find a slightly lower price on some products at a big box store, I‘ve found that Blinds.com offers a better overall value.
Customer Reviews and Feedback
You don‘t just have to take my word for it – Blinds.com has thousands of glowing customer reviews that speak to their exceptional products and service. On Trustpilot, Blinds.com has an impressive 4.7 out of 5 star rating based on over 36,000 reviews. Here are a few highlights:
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"I‘m so happy with my new blinds from Blinds.com! The quality is outstanding and they fit my windows perfectly. The ordering process was easy and the customer service was great." – Sarah L.
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"I was nervous about ordering blinds online, but Blinds.com made it a breeze. The free samples were a huge help and the virtual design consultation gave me peace of mind. My blinds arrived quickly and look beautiful. I‘d definitely order from them again!" – John M.
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"Blinds.com had the best prices and selection out of all the websites I looked at. I love that I could customize every little detail to get the exact look I wanted. Installation was simple and the final result exceeded my expectations." – Rachel D.
Of course, no company is perfect and there are a few complaints mixed in with the positive reviews. The most common issues seem to be with shipping delays and minor product defects. However, Blinds.com‘s responsive customer service team and generous return policy seem to help resolve most problems to customers‘ satisfaction.
Blinds.com By The Numbers
To give you a better sense of Blinds.com‘s scale and performance, here are a few key statistics:
- Blinds.com generates over $200 million in annual revenue and has seen double-digit sales growth every year since 2010 (Source)
- The average Blinds.com customer spends $550 per order, with top-selling categories including faux wood blinds, cellular shades, and roller shades (Source)
- In a 2020 survey of over 1,000 Blinds.com customers, 93% said they were satisfied with their purchase and 89% said they would recommend Blinds.com to a friend (Source)
These figures showcase Blinds.com‘s industry leadership and the high level of customer satisfaction they deliver. It‘s clear that Blinds.com is not a fly-by-night operation, but a trusted retailer that‘s innovating and thriving in the competitive world of online window treatments.
The Bottom Line
So, is Blinds.com right for you? Based on my personal experience and extensive research, I highly recommend giving them a try. With their vast selection, custom options, affordable prices, and stellar customer service, Blinds.com is an excellent choice for anyone looking to elevate their window treatments.
Of course, it‘s always a good idea to shop around and compare your options before making a major purchase. But I‘m confident that Blinds.com will impress you with their user-friendly website, helpful design resources, and all-around great value.
To get the most out of your Blinds.com experience, I recommend starting with their free design consultation to get expert advice on the best products for your space and budget. And don‘t forget to take advantage of their current sales and promotions to score even better deals on your custom window treatments.
I hope this Blinds.com review has been helpful and informative as you embark on your window covering journey. With a little research and creativity, you‘re sure to find the perfect blinds, shades, or curtains to transform your space and make your home feel like a true haven.
Happy shopping, friends! Feel free to reach out with any other questions – I‘m always happy to geek out about all things blinds and home décor.
