Hey there, jewelry lover! If you‘re like me, you‘re always on the prowl for amazing bling at a killer price. That‘s why I get so excited to share my experiences with different jewelry brands. Today, we‘re diving deep into my honest Superjeweler review.
In this post, I‘ll be giving you the full scoop on this popular online jeweler. We‘ll cover everything from the company background to customer reviews to my personal shopping experiences. By the end, you‘ll have all the info you need to decide if Superjeweler is right for you.
Let‘s get this sparkle party started!
Table of Contents
- What is Superjeweler?
- Superjeweler‘s Jewelry Quality
- Superjeweler‘s Jewelry Selection
- Superjeweler Pricing
- Real Customer Reviews
- My Superjeweler Shopping Experience
- Superjeweler Alternatives
- Frequently Asked Questions
- The Final Verdict
What is Superjeweler?
Before we jump into the juicy details, let‘s start with the basics. Superjeweler is an online jewelry store that‘s been around since 1999. They‘re based in NYC but ship all over the world.
One of the first things that caught my eye about Superjeweler is their massive selection. They carry over 35,000 unique designs! Whether you‘re shopping for engagement rings, tennis bracelets, or men‘s wedding bands, they‘ve got you covered.
Superjeweler‘s claim to fame is combining quality and affordability. They use the same precious metals and gemstones as high-end retailers but are able to keep prices low by cutting out the middleman and running their own factory.
The company has also made a splash with some notable media features over the years. Their jewelry has appeared on shows like The Price is Right, The View, and Dr. Phil. In 2019, they even snagged the coveted Sitejabber Customer Service Award.
Superjeweler‘s Jewelry Quality
Of course, none of that matters if the actual jewelry is subpar. So, let‘s talk quality.
In my experience, Superjeweler‘s pieces are the real deal. I‘ve purchased several items from them over the years, from a diamond tennis bracelet to a moissanite engagement ring. Each one has exceeded my expectations in terms of craftmanship and materials.
Don‘t just take my word for it, though. The numbers speak for themselves:
| Superjeweler Quality Stats | |
|---|---|
| Precious Metal Purity | 14K-18K Gold, 925 Sterling Silver, 950 Platinum |
| Diamond Certification | GIA, IGI, AGS |
| Moissanite Certification | Charles & Colvard, Forever One |
| Gemstone Treatment Disclosure | Fully transparent, meets FTC guidelines |
As you can see, Superjeweler doesn‘t skimp when it comes to materials. They use the same high-quality precious metals and certified diamonds as luxury retailers.
One thing I especially appreciate is their transparency about gemstone treatments. Some jewelers try to downplay or hide this info, but Superjeweler fully discloses any treatments and follows all FTC guidelines.
Here‘s a direct quote from their website that sums it up well:
"We believe that an informed customer is a happy customer. That‘s why we‘re fully transparent about our materials and craftsmanship. We only use precious metals, certified diamonds, and top-quality gemstones in our jewelry. And we‘ll always disclose any treatments or enhancements upfront. It‘s just the right thing to do."
Superjeweler‘s Jewelry Selection
Now that we‘ve covered quality, let‘s talk selection. Trust me, Superjeweler doesn‘t disappoint in this department either.
Like I mentioned earlier, they have over 35,000 unique designs. That‘s a ton of sparkle to choose from! Here‘s a quick breakdown of their main categories:
- Rings (engagement, wedding, anniversary, fashion)
- Necklaces (pendants, chains, lockets, chokers)
- Earrings (studs, hoops, drops, chandeliers)
- Bracelets (tennis, bangle, cuff, charm)
- Men‘s Jewelry (rings, necklaces, bracelets, cufflinks)
Within each category, you can filter by metal type, gemstone, carat weight, style, price, and more. It‘s super easy to find exactly what you‘re looking for.
One of my favorite things about Superjeweler‘s selection is the ability to customize. They have this nifty "Design Your Own" tool that lets you choose your ideal setting, metal, and center stone. It‘s perfect for creating a one-of-a-kind piece that fits your personal style.
Superjeweler Pricing
Okay, so the quality and selection are on point. But what about the prices? This is where Superjeweler really shines.
I‘ve consistently found their prices to be 30-50% less than traditional retail stores. For example, I snagged a stunning 1 carat diamond solitaire pendant for just $1200. A similar necklace at a mall jeweler was going for over $2500!
How do they keep prices so low? It all comes down to their unique business model. By cutting out the middleman and owning their own factory, Superjeweler is able to maintain high quality standards while eliminating many of the usual retail markups.
They also offer regular sales and promotions to help you save even more. At the time of writing, they were running a Valentine‘s Day special for 20% off engagement rings with the code "LOVE20".
To give you a better sense of the savings, check out this price comparison on a classic 1 carat diamond stud earrings:
| Retailer | Price |
|---|---|
| Superjeweler | $799 |
| Jared | $1699 |
| Zales | $1499 |
| Kay | $1799 |
As you can see, Superjeweler comes out on top by a landslide. You could snag the earrings for less than half the price of other popular jewelers.
Real Customer Reviews
You know I love a good deal, but I also like to see what other customers are saying before I smash that "add to cart" button. So, I did some digging into Superjeweler‘s reviews across the web.
Overall, the feedback is overwhelmingly positive. On Superjeweler‘s own website, most products have an average rating of 4.5+ stars. Customers frequently rave about the impressive quality, brilliant sparkle, and excellent value.
Superjeweler also maintains a solid 3.8 out of 5 star rating on Trustpilot with over 600 reviews. Many buyers praise the friendly, responsive customer service and fast shipping.
Here are a few review highlights:
"I was a bit nervous ordering an engagement ring online, but I couldn‘t be happier with my Superjeweler experience. The ring is absolutely stunning and my fiancé loves it. Plus, I got way more bling for my buck than I would have at a traditional jeweler." – Mark S.
"Superjeweler has become my go-to for all my jewelry needs. The quality is top-notch and the prices are unbeatable. I‘ve referred several friends and they‘ve all been equally impressed." – Lauren M.
"I had an issue with my initial order not fitting quite right. Superjeweler‘s customer service team was so helpful and made the exchange process a breeze. You can tell they really care about their customers." – Rachel T.
Of course, no company is perfect and I did find a few negative reviews. The most common complaints seem to be around delayed shipping and mismatched product photos. However, these were definitely the minority and it appears Superjeweler is always quick to make things right.
My Superjeweler Shopping Experience
Alright, time for the fun part – my personal Superjeweler shopping story! For reference, I‘m a long-time customer and have purchased several items over the years.
Most recently, I was on the hunt for a new pair of diamond hoop earrings. I wanted something lightweight enough for everyday wear but still with some serious sparkle.
After browsing Superjeweler‘s vast earring selection, I landed on these beauties:
The stats were impressive – 2 carats of diamonds, F-G color, and VS clarity for just $999 (originally $1800). I loved the chic, modern style and had never seen inside-out hoops at such an accessible price point.
Ordering was a breeze and my earrings arrived within a week. They were beautifully packaged and even more stunning in person. The diamonds were so bright and the white gold finish was flawless.
I‘ve now been wearing them almost daily for the past six months and have received so many compliments. They‘ve held up great and I love that I got the look of luxury designer hoops for a fraction of the price.
Based on this experience and my past purchases, I‘m a very happy Superjeweler customer. The pieces always exceed my expectations and you really can‘t beat the prices.
Superjeweler Alternatives
Of course, Superjeweler isn‘t the only online jewelry game in town. Here‘s how they stack up against some popular alternatives:
| Feature | Superjeweler | Blue Nile | James Allen | Mejuri |
|---|---|---|---|---|
| Selection | 35,000+ designs | Focused on bridal | Focused on bridal | Curated fashion jewelry |
| Quality | High | High | High | Fine & demi-fine |
| Shipping | Free on all orders | Free on orders $50+ | Free on orders $500+ | Free on orders $150+ |
| Returns | 60 days | 30 days | 30 days | 30 days |
| Warranty | Lifetime | Lifetime | Lifetime | 1 year |
| Customer Service | 24/7 live chat, email, phone | 24/7 live chat, email, phone | 24/7 live chat, email, phone | |
| Customization | Design your own, engraving | Design your own | Design your own | Some engraving |
| Payments | All major credit cards, PayPal | All major credit cards, PayPal, financing | All major credit cards, PayPal, financing | All major credit cards, PayPal, Klarna |
Ultimately, the right pick for you will depend on your unique jewelry needs and preferences. I love Superjeweler‘s massive selection and unbeatable prices, but someone looking for a carefully curated line of fashion pieces may prefer Mejuri. An engagement ring shopper will likely find more options at Blue Nile or James Allen.
Frequently Asked Questions
Before we wrap up, I want to address some commonly asked questions about Superjeweler. If you don‘t see yours here, definitely check out the full FAQ section on their website.
Is Superjeweler legit?
Absolutely! Superjeweler is a well-established company with over two decades in the biz. They‘ve served over 500,000 customers and have an A+ rating with the Better Business Bureau.
Where is Superjeweler located?
Superjeweler has offices in New York City and Toronto. Their factory is located in Asia, but they work closely with suppliers to ensure ethical labor practices and high quality standards.
What is Superjeweler‘s return policy?
Superjeweler offers a generous 60-day return policy on all items. You can return your jewelry for any reason within that window for a full refund or exchange. They even cover return shipping within the US.
Does Superjeweler offer a warranty?
Yes, all Superjeweler pieces come with a comprehensive lifetime warranty. This covers any defects in materials or craftsmanship, including loose diamonds and broken prongs.
How long does Superjeweler shipping take?
Superjeweler offers free shipping on all orders, worldwide. In my experience, most orders arrive within 4-7 business days in the US. International shipping may take up to two weeks.
The Final Verdict
We covered a ton of info in this Superjeweler review, so let‘s recap the key takeaways:
- Superjeweler offers a huge selection of high quality, affordable jewelry
- Their prices are consistently 30-50% less than traditional retailers
- Customer reviews are overwhelmingly positive and highlight great quality, service, and value
- Superjeweler is a legit company with over 20 years in business and an A+ BBB rating
- They offer free shipping, a 60-day return policy, and a lifetime warranty
- Superjeweler is an excellent choice for anyone looking for a wide variety of fine jewelry at accessible prices
Personally, I give Superjeweler a glowing recommendation. Their pieces have become a staple in my jewelry collection and I love that I can always find something unique without breaking the bank.
Of course, it‘s always a good idea to do your own research and compare options. Read reviews, browse the website, and don‘t hesitate to reach out to customer service with any questions.
But if you‘re looking for an easy, affordable way to add some serious sparkle to your life, definitely give Superjeweler a try. Your jewelry box (and wallet) will thank you!
Well, that about wraps up this Superjeweler review. I hope you found it helpful and informative. Now if you‘ll excuse me, I have some online window shopping to do…
Until next time!
xoxo,
Your Jewelry Bestie
